One Year Racing Engines Warranty, Information, Instructions. Other returns, follow the instructions
Our engines carry a 1 year warranty against MANUFACTURES proven defects for 100% repair only. The warranty excludes all Nitrous, Supercharged, Turbo Charged engines and also if some conditions are present; see conditions below.
The warranty does not include any shipping to and from, insurance charges, any out of pocket expenses, any related damages or expenses to any persons or personal self or any one else that may be affected from racing engine failures. These are racing engines that sometimes break!
Reasons for NON WARRANTY ISSUES
If any power adder has ever been used
Abuse or neglect has been detected such as; Improper gear/torque converter being used causing engines rpm to be over RED LINE
detonation, black death
engine run hot
lean or rich conditions
lack of proper maintenance (valve adjustment, timing settings, proper fuel etc.)
not changing or using proper grades of oil
any changes to the engine for which it was not built for
additional required items not installed that causes damage
All warranty procedures and repairs must be done at AwesomeEngines® location to be in effect. No exceptions
Shipping for warranty work, from and back to the customer in the original container, is the only cost and responsibility to you the customer if coverage is not found to be voided from above conditions
Most engines are designed to operate safely and properly under 7600 rpm. Ask for your exact applications and rpm limits. (some exclusions are in affect, ask when ordering)
With Racing engines, sometimes they fail from just the abuse of making serious power. Racing is a dangerous sport that people sometimes to get hurt or killed from many different situations that can arise. Parts that are put under extreme conditions do fail in some instances beyond anyone’s control while racing. Any additional repairs, down time, out of pocket expenses, lost wages or personal health issues are considered “non refundable or retrievable” under any circumstances if a failure occurs. The warranty listed above is for the repair of the engine at AwesomeEngines® and only if it is a proven true manufactures defect that AwesomeEngines® can not foresee. ie, a rod breaks, valve spring breaks, piston pin breaks, crankshaft break, roller lifter break etc. We do not manufacture these items and all liabilities are solely the manufactures of any racing component. Most manufactures do not warranty any racing items and the risk of using such is solely upon the final purchaser or the engines with no recourse. Ask all questions before purchasing any race engine for what is actually covered.
The purchase of such race engine and the use of the item is the acceptable responsibility and liability solely of the purchaser and he or she understands this fully. Ask all questions before purchasing these types of engine
What to do if a return is necessary; except for all special ordered short blocks and custom rotators once balanced and or assembled, they have no return policy what so ever or for any other reason than DAMAGE FROM SHIPPING. If damage is seen on the box or crate once it is delivered, you have to make the shipping company wait till you can see that no damage or damaged was done. You then have to call me immediately at 302-436-4200 and you do not sign off on the shipping manifest saying your satisfied. If you sign the shipping manifest before you check, there are no warranties what so ever. Be cautious because sometimes the drivers can be a little deceiving.
You must contact us at 302-436-4200 to inform us you are returning your engine for warranty. You will receive a RMA #. We will not except anything being returned without the RMA. Make sure you have that before shipping because it will be refused and will go back to the sender.
You must ship the engine properly crated as it was shipped to you. Returns must include the exact engine originally shipped to you the customer.
The engine will be disassembled, inspected and if found to be eligible under the warranty provisions, all repairs will be made to the engine as needed. There are no refunds on any racing engine covered by our One Year Warranty. It will be repaired, dyno tested and made right with new parts needed.
With today’s cost of everything rising, we are forced to put a cap on shipping of all engines to a $400.00 free prepaid amount anywhere in the continental USA. All engines will be shipped to any nearest terminal area for your zip code. Unusual or abnormal area charges, lift gate or special request over the $400.00 rate will be billed at actual cost over the cap. We are sorry to have to make these changes but UPS freight charges, shipping crate material as well as every thing in the industry has steadily been creeping up over the past few years. We have tried to keep pricing competitive and in most cases our engines are priced well below most engine builders and are far better race prepped and blueprinted to exacting specifications being we have invested in the newest CNC block machining centers. They are dead on tested to back that up. What you get in quality far out weighs trying to keep shipping and cost in tact evenly across the board.